Privacy

California Privacy Rights

If you are a resident of California, you are entitled to certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

This section explains how Chapter Gifting collects, uses, and protects your personal information, and the choices available to you.

Personal Information We Collect

We collect personal information for the purpose of operating our website, fulfilling orders, providing customer support, processing payments, delivering products, and communicating with you. This may include information such as your name, contact details, shipping address, payment information, and online identifiers.

We do not collect sensitive personal information beyond what is necessary to provide our services.

Your Rights Under California Law

As a California resident, you have the right to:

Access the personal information we hold about you

Request correction of inaccurate personal information

Request deletion of your personal information, subject to legal and operational requirements

Opt out of the sale or sharing of personal information

Receive your information in a portable format, where technically feasible

We will not discriminate against you for exercising any of these rights.

Sale or Sharing of Personal Information

Chapter Gifting does not sell your personal information.

If this ever changes, we will update this policy and provide a clear option for you to opt out.

How to Exercise Your Rights

To make a privacy related request, please contact us at:

Email: info@chaptergifting.com

We may need to verify your identity before processing your request. Once verified, we will respond within the timeframes required by California law.

Third Party Service Providers

We may share personal information with trusted service providers, such as payment processors, logistics partners, and marketing platforms, strictly for business operations and service delivery. These providers are contractually required to protect your information and use it only for authorised purposes.